Installing third-party viewers

File formats for some applications are not directly supported by Meridian Enterprise. If you need to view an unsupported format, a free viewer is often available for download from the application developer’s website or installed with the application. To integrate with Meridian Enterprise, a third-party viewer must be an ActiveX control. Some viewers are detected automatically by Meridian Enterprise if they are installed on the same computer. Some other third-party viewers can be detected by Meridian Enterprise if support for them is installed on the computer.

A number of registry files are installed with Meridian Enterprise are that enable this support for some of the more popular third-party file formats and viewers within PowerUser. For a list of the viewers that are supported by this version, see Accruent Meridian Enterprise 2019 Supported Software.

To install support for a third-party format or viewer:

  1. Install the third-party viewer on your computer.
  2. Using Windows Explorer, navigate to C:\Program Files\BC-Meridian\Program\Viewers.
  3. Select the registry file that corresponds to the file format or viewer installed on your computer.
  4. Double-click the registry file to add its information to your registry.
  5. Restart Meridian Enterprise if it was running when you installed the registry information.
  6. Select a document in the format for which you just installed support. The document should appear in the viewer. If the file does not display and you have installed a third-party viewer for the format, see Changing viewers.
Important!

Consult your system administrator if you are unsure how to perform this procedure and before installing any of the registry files. You may not have sufficient security permissions to install them.