Installing third-party viewers

File formats for some applications are not directly supported by Meridian Enterprise. If you need to view an unsupported format, a free viewer is often available for download from the application developer’s website or installed with the application. To integrate with Meridian Enterprise, a third-party viewer must be an ActiveX control. Some viewers are detected automatically by Meridian Enterprise if they are installed on the same computer. Some other third-party viewers can be detected by Meridian Enterprise if support for them is installed on the computer.

A number of registry files are installed with Meridian Enterprise are that enable this support for some of the more popular third-party file formats and viewers within PowerUser. For a list of the viewers that are supported by this version, see Accruent Meridian Enterprise 2019 Supported Software.

To install support for a third-party format or viewer:

1. Install the third-party viewer on your computer.
2. Using Windows Explorer, navigate to C:\Program Files\BC-Meridian\Program\Viewers.
3. Select the registry file that corresponds to the file format or viewer installed on your computer.
4. Double-click the registry file to add its information to your registry.
5. Restart Meridian Enterprise if it was running when you installed the registry information.
6. Select a document in the format for which you just installed support. The document should appear in the viewer. If the file does not display and you have installed a third-party viewer for the format, see Changing viewers.